Attentive staff, comfortable beds, clean rooms, excellent breakfast and dinner, nice onsen spa.

It was all superb.

Our weekend stay was quite enjoyable. the room was very clean, and the yukata outfit and comfortable slippers added a nice touch to the experience. the buffet was delicious, with a good variety of food, including sushi and ramen. We also enjoyed the onsen spa, which had numerous hot baths to choose from.

The staff seemed to have limited English proficiency, which made communication a bit challenging at times. the location was a bit far from the train station and required a taxi or other transportation to reach.

Spent New Year's Eve at a hotel with comfortable beds and clean rooms. The authentic Japanese-style tatami mats and hot spring bath were enjoyable features of the hotel. Conveniently located near a tram station and a park for morning walks.

The hotel lacked WiFi and had poor ventilation in the bathrooms. The breakfast buffet was also limited in options.

The hotel is conveniently located in a quiet area down the street from a tram stop and easily accessible by tram from the JR station. the large and comfortable rooms have separate bath and toilet rooms, and provide a humidifier/ionizer. the hotel offers exceptional facilities including an onsen with numerous options, massages, and an excellent buffet-style restaurant.

One reviewer had a negative experience with a rough massage that made them feel uncomfortable and embarrassed.

The hotel was fantastic! I loved the spacious and comfortable room with plenty of amenities. The onsen was a highlight, with both indoor and outdoor options. The breakfast was amazing, with delicious and diverse options. The staff was very helpful and spoke English well. Additionally, the hotel was conveniently located next to a tram stop, making transportation easy.

No complaints.